Frequently Asked Questions
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FinKit | FinFlow | FinLease | Car Lease | AmLoan
 

 

 

Questions?

Browse the online Help pages or find answers to your questions in our list of Frequently Asked Questions (FAQ).

If you need more help, email us. We will be glad to help you.



 

 

 

Help pages
Please don't forget to have a look at the online help pages. They contain lots of information and examples!

Functionality
  I can't get the program to calculate. What's wrong?
  Will there be a Windows version?
   
Registration
  How do I register?
  The program doesn't accept my registration code!
  I've lost my serial number. What now?
  Do you offer educational and charitable licenses?
   
Upgrades and updates
  I noticed that a newer version is available. Is there an upgrade fee?
  How do I get notified of updates?
   
 
FinKit Help
FinFlow Help
FinLease Help
       
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Functionality

 

I can't get the program to calculate. What's wrong?
 

All ParanzaSoft programs feature auto-calculation, so that there's no need for a Calculate button. To trigger a calculation, make sure that all fields contain valid input.

You can find out what values a field accepts by placing the cursor over the field: after a few seconds a Help Tag will appear.

Please note that for dates, the year needs to be entered with four digits, e.g. "10/6/2004".

   
Will there be a Windows version?
 

No. We have no plans to develop for Windows.

To run our software you need a Mac. Macintosh computers are the best-designed computers on the market, and handle every common computing task as well as, or better than, a Windows PC.

Click here to learn more.

 

Registration

 

How do I register?
  For a description of the registration process, please visit the Registration page or open the Help for the program that you want to register.
   
The program doesn't accept my registration code!
 

Your registration code consists of both a user name and a serial number. Enter both exactly as they appear in your payment receipt.

Copying the registration code from your Email application usually works fine. However, there have been problems with some versions of Mail that copied extra hidden characters, thus making the registration process fail.

When this happens, please enter the serial number manually.

To make sure that you're using a serial number that matches the application you're registering:

  Register with the serial that starts with
  Car Lease CL
  FinKit FK
  FinFlow FF
  FinLease FL
   
I've lost my serial number. What now?
 

For purchases made via eSellerate, please visit eSellerate's After-Purchase Services; enter the email address that you used for the purchase and your order history will be emailed to you.

For purchases made via Kagi, please use Kagi's Payment Query System.

Contact us if neither of these avenues work for you.

   
Do you offer educational and charitable licenses?
 

Educational licenses for FinKit and FinFlow are available at a discount.
Charities can apply for a free license for any of our products.

To find out whether you qualify, please click here.

 

Upgrades and updates

 

I noticed that a newer version is available. Is there an upgrade fee?
  No. ParanzaSoft doesn't charge for upgrades.
Just download the new version and enjoy!
   
How do I get notified of updates?
 

If you want to be notified when new products and upgrades are released, please subscribe to the ParanzaSoft mailing list.

To subscribe, send an email to <list-request@paranzasoft.com> with the subject "subscribe".

To unsubscribe, send an email to <list-request@paranzasoft.com> with the subject "unsubscribe".